Datenschutzerklärung

Privacy Policy

This Privacy Policy explains how The Story House (GSTIN: 24AAZFT1419M1ZK), operating the brand Sent a Postcard ("we", "us", "our"), collects, uses, and protects your information when you visit or make a purchase from sentapostcard.com (the "Site").

Information we collect When you place an order or interact with the Site, we may collect your name, billing and shipping address, email address, phone number, and order details. Payment information is processed securely by our payment partners (Razorpay and GoKwik) and is not stored on our servers. We also automatically collect limited technical data such as your device type, browser, and pages viewed, through cookies and similar technologies, to operate and improve the Site.

How we use your information We use your information to process and fulfil orders, arrange delivery, provide customer support, send order updates, prevent fraud, comply with legal obligations, and — only where you have opted in — send marketing communications. You can unsubscribe from marketing at any time.

Sharing your information We share information only with parties who help us run the business: payment processors (Razorpay, GoKwik), logistics and courier partners (via Shiprocket and our shipping carriers), and technology providers such as Shopify. We do not sell your personal information. We may disclose information where required by law or to protect our rights.

Cookies Our Site uses cookies to keep your cart, remember preferences, and measure performance. You can disable cookies in your browser, though some features may not work as intended.

Data security We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Your rights You may request access to, correction of, or deletion of your personal information by contacting us at kiki@sentapostcard.com. We will respond within a reasonable time.

Children The Site is not directed at individuals under 18. We do not knowingly collect information from minors.

Changes We may update this policy from time to time. The current version will always be available on this page.

Contact For any privacy questions, contact us at kiki@sentapostcard.com or +91 81548 35083.